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5 Common Water Softener Problems

Water softeners are essential items of equipment for any accommodation with hard water, but these are sophisticated systems and, of course, there is a probability they will fail to function just like any other machine with a complex system. Even though usually in such cases manufacturers of water softeners provide their customers with technical assistance, you might have to splash out, while many problems can be solved easily. However in case of any incertitude, turn to a professional to ascertain that the system security is under the control, and the warranty is validated. The following disorders are usually common amongst salt-based water softener systems, but with required technical maintenance, careful exploitation and appropriate care they rarely take place (you also possess a long-term guarantee)


Every system that has to regulate the water flow has a possibility of getting clogged. The clog usually occurs when minerals and the salt congest within the filter lines. These congestions block the water flow meaning the path to the tank is hindered. The brine line and the filter screen are two most usual areas where the congestions might occur.

You will understand when the blockage has occurred as the degree to which the water is softened will differ significantly. Fixing this problem is simple, a user guide explains hot to handle the problem on each of the units in detail.

Salt Bridges

Except forming between the lines, salt as well can accumulate inside the tank, which in rare cases might even form the salt bridge. The source of this problem is the sodium which accumulates and piles up the deposits at the bottom of the tank.

If the softener performs the operating as usually, but the degree to which water is softened has declined, there is a probability that a piled up salt bridge is the cause of this issue. A salt bridge is a solid encrustation formed of salt in the brine tank that covers the water, and, consequently, the system fails to go through the cycle of regeneration.

After being detected, the bridges are quite simple to get rid of. You can pay for the solution, but you can simplify the way out by using a broomstick to get down into the tank and fracture the salt formation. The salt sediment which sticks to the edges should be cleaned up.

Resin Beads

Resin beads are applied only to the salt-based water softener systems (they the most sufficient for hard water softening).The resin beads in your device have a long-term lifetime and usually serve for as long as the system serves itself, but just like any other detail of a mechanism they can fail to work to their full extent.

The way resin beads operate might bring some problems about if you use the system that needs regular recharging. The most accurate way to figure out whether the beads work incorrectly is to look at the particles that float in the water. If the beads break, their small debris will be seen floating in the water. At this point the beads should be cleaned or replaced completely. For more details look in a user guide.


The most significant component of the proper work of any device is its motor and the water softener is no exception, but just like the motor in any other machine it might break down. If one cannot make the system work at all, it probably means the cause of this problem is motor-related. However before jumping into any conclusions make sure all the cables are not out-of-order.

If you cannot figure out the source of the problem get in touch with your manufacturer who will make arrangements concerning a motor replacement, but before buying a new make a comparison of a price against a brand new system.

User Error

Any operating system that is hand-guided depends on the settings each user inputs, so the system can fail in operating due to the user error. Some of the water softeners are simple to program while others require profound technical knowledge. Because there are numerous setting combinations that can be applied according to different circumstances, the reasons the system fails to operate are countless. The slightest change in setting might lead to an error in the system operating. Ascertain you are totally confident with your device and its options. In case, any problems do take place refer to the troubleshooting section of the user guide.

It is important to mention that a really good water softener has hardly any factors that might lead to the system failure.